What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include noblessehair.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Thank you for choosing noblessehair.com We at noblessehair.com care about our customer's satisfaction in the products you have purchased from us. Please send an email to us at [email protected] This is noblessehair.com Return Policy and applies only to merchandise that has been purchased from us. You must notify us via email within 7 business days of when the the package was received to inform of us your RETURN. The customer has 14 days to ship the product back to us; otherwise, the refund will not be given and the customer must pay for the shipping back to their address.
Shipping costs are non-refundable.
Items NOT ELIGIBLE for Returns / Exchange: Chemical Products Hot Deal items Clearance Below Cost Sale items FLASH SALE items BOGO Sale items Special Order items Products with items such as the lace being cut, unattached, no hair net will be ineligible FINAL SALE Items All products returned must have the following: All original packaging (box packaging, inside packaging which includes but is not limited to: tags, tissues, manuals, accessories) Original condition (unwashed, unworn, physically undamaged including packaging) Residue free and odor free If the returned product(s) are not in the condition as stated above, we have the right to refuse the returned product and send the item back to the customer at the customer's expense or be subject to a higher restocking fee. Original shipping fees will be refunded only if the item was shipped incorrectly or damaged. Otherwise the cost of the return shipping will be deducted from your refund. We suggest shipping all returns using a traceable delivery method as we are unable to refund or replace without proof of delivery. A refund or store credit will be issued once your products have been received and processed.